Laptop Return Solutions

No setup fees, recurring subscriptions, or contracts!

Need a laptop back? We’ll send your employee an easy-to-pack padded laptop shipping box, a prepaid return label, instructions, and reminders along the way. Just give us their address and your address, and we’ll take care of the rest.

Scalable pricing, API integration, and unlimited users. Try Retriever Enterprise

Man booking Prepaid shipping label for hassle-free laptop returns
Interface showing service options for secure laptop returns
Padded laptop shipping box with return label for remote employee laptop return

Join 4,000+ companies who trust Retriever

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The Only Platform Built for Effortless Laptop Returns

Retriever is designed specifically to streamline laptop returns for your business, whether it’s managing a single return or thousands at once. We handle it all. 
You give us the addresses, and we’ll send a secure shipping box, a prepaid label, clear step-by-step instructions, and friendly reminders to ensure your device is returned without delays or hassle.

4,000+ Satisfied Companies

From fast-growing startups to established enterprises, we’re trusted by thousands to simplify their tech returns.

Eco-Friendly Solutions

We prioritize sustainability, offering eco-friendly packaging to minimize waste.

End-to-End Tracking

From the moment a box is sent, you can track its every move. Your team and devices are always in the loop.

Streamlined for IT and HR

Our process integrates seamlessly with your team’s workflows, reducing administrative strain.

Supporting companies across

Country badges for US, UK and CA

Included in every return

End-to-end laptop return solutions

Our platform makes it easy to set up and track every return, ensuring peace of mind for companies with a remote workforce.

  • Icon of a box

    Padded shipping box

    Eco-friendly, padded boxes fit laptops or monitors and are designed for easy, safe returns.

  • Icon of a shipping truck

    Prepaid shipping

    Boxes are sent within 1 business day, complete with a prepaid return label—no printer needed.

  • Icon of a sticker

    Packing materials

     Includes tape and simple instructions for a seamless process.

  • Icon of speech bubble with notification

    Employee email comms

    We notify employees and send reminders if needed.

  • Icon of a package and search

    Tracking and visibility for you

    Stay informed at every step, from box shipment to device return.

  • Icon of headphones

    Responsive support

     We’re available 24/7 for any questions throughout the process.

Services

The right solution for your laptop return needs, every time.

Our no-contract services gives you flexibility 
without sacrificing reliability.

Laptop in secure packaging ready for return with Retriever service
Laptop and Monitor Returns Icon

Laptop and Monitor Returns

Full service return with padded boxes, instructions and updates

Man on laptop booking laptop deployment
Laptop Warehousing and Redeployment Icon

Laptop Warehousing and Redeployment

End-to-end solution ensures laptops are securely stored, meticulously prepared, and effortlessly redeployed

Secure remote laptop retrieval, data destruction, and disposalCertified data destruction
Laptop Disposal Icon

Laptop Disposal

Secure remote laptop retrieval, data destruction, and disposal
Certified data destruction and laptop disposal in accordance with NIST 800-88 and Department of Defense standards

Client Reviews

  • This is the BEST service! I will always use Retriever for getting laptops back from employees. I love the emails letting me know exactly when the box gets shipped, when it arrives and when it gets shipped back to me. Complete visibility!

    Courtney K
    Jun 5, 2024

  • Love using Retriever! Makes my life as a one-man people ops team very easy!

    Natasha W
    Jun 3, 2024

  • Easy peezy! Sign up was very simple, and I received emails throughout the whole process. At no point was I left wondering what the status was. I would defiantly use this service again.

    County of Powhatan - IT Dept
    May 17, 2024

  • Using Retriever was super easy! We had to ship a laptop from a previous employee in the US to our HQ in Canada and it couldn't have been easier. I'll definitely be using them again and would highly recommend. Great service!

    Leah S
    May 9, 2024

  • Fantastic service! Will use Retriever every time!

    Bjorn P
    Apr 29, 2024

  • Hello Retriever is by far the easiest and safest way to get computer equipment back! I will always use them for my computer returns.

    Braxton J
    April 26, 2024

  • Hello Retriever saves our fully remote company and our employees SO MUCH TIME and hassle. It's quick, easy, fast, and reliable! Thank you Hello Retriever!

    Tror A
    April 22, 2024

  • Originally I was didn't think I needed help with getting laptops back but Retriever makes my life SO EASY! I work at a fast-paced start-up and being able to use this to not only safely get equipment back but also have reminders sent without me having to be involved is fantastic. Do yourself a favor and

    Natasha W.
    April 17th, 2024

  • As an HR professional, I often have to get company-provided devices back from employees. This has proven to be quite difficult for me in the past, but Retriever made it so simple! I'll certainly use it again!

    Jenica F
    Apri 8, 2024

  • This has made our offboarding and equipment return so much easier. Former employees are sending their assets back much quicker and we have had great service. Will continue to use! goes here

    - Megan E
    Mar 13, 2024

  • What an awesome service! Takes the headache out of technology returns and makes it so easy for everyone - employee, HR, and IT. Definitely will use Retriever again!

    Debbie A

    Mar 8, 2024

  • “Such an easy process! I love that Retriever handles all the communication (even with current employees) so I don't have to think about it twice. Will definitely use again!”

    — Natasha W, Cove

  • The process could not have been easier and everything arrived in great shape.

    Barry S
    Mar 8, 2024

  • “Very pleased with every aspect of doing business with you. Fast, reliable and got the job done. Thank you!”

    — Patricia K

  • “I've used Retriever on 3 separate events now and have experienced a flawless delivery all 3 times. The process is extremely easy and streamlined. The equipment is VERY well protected in the boxes without a bunch of plastic or styrofoam everywhere. Retriever is exactly the service I was looking for."”

    — Eric D

  • "Easy, breezy, and definitely going to use again!"

    — Ann Manson

  • This was incredible and I will continue to use Retriever moving forward. I was struggling to get employees to return their computers and then just submit an expense report but that never seemed to work so now I can manage it all myself! Thanks!

    — Nicholas T

  • Retriever is awesome! It makes retrieving equipment from remote employees so much easier, with no hassle. Can't send monitor boxes through the enterprise portal as of yet but it's on their roadmap. Hope it comes soon.

    — Sheila A

  • Trustworthy, smooth, and efficient, what more could you ask for!

    — Gordana N

  • I love this service. It is so easy to send and receive laptops from remote employees. You just request the box and wait for the employee to return it. They even send reminders if the employee is late in returning it!

    — Sandra J

  • Thank you for making an unpleasant experience easy, and dare I say...delightful?

    — Leanne T

  • Retriever is the best. I'm begging for you to add a small equipment return (mouse, keyboard, etc.) and my life will be complete. Thank you for your help!

    Peter E
    Mar 4, 2024

  • This was so fast! Requested the box be sent Friday afternoon and the computer was on my desk by Wednesday. Excellent service!

    Vanderbilt U
    Feb 23, 2024

  • Love this service, equipment is always returned quickly with no damages!!

    Darrell F
    Feb 13, 2024

  • This was our first time using HelloRetriever. They made is so quick and easy to get our laptop back. Would recommend and use again in the future.

    Ops L
    Jan 23, 2024

  • Worked exactly as advertised! Painless and more than ample notifications to let you know where you are in the process. Highly recommend!!

    Ritch H
    Feb 2, 2024

  • Perfect experience. Very easy way to get a laptop back and the price is fair too.

    DANIEL Y
    Dec 19, 2023

  • Getting a laptop back quickly and safely was a concern, but once we found Retriever, we were able to make easy and quick arrangements. Thank you so much!

    Sara S
    Dec 14, 2023

Latest articles

The latest news, technologies, and resources from our team.

Simplified laptop returns with Retriever

Ready to Simplify Your Returns?

  • No signup fees

  • No recurring subscriptions

  • No contracts

Just an easy and efficient way to get your equipment back.

Scalable pricing, API integration, and unlimited users. Try Retriever Enterprise